Refund Policy
This page explains refund eligibility, timelines, and exclusions for hosting, VPS, and domain-related purchases.
Eligibility
Refund eligibility depends on product type, service usage, and time since purchase. Domains, third-party licenses, and setup fees are commonly non-refundable.
How to Request a Refund
Open a support ticket from your dashboard and include the invoice ID and reason for the request so our team can review it quickly.
Processing Time
Approved refunds are processed using the original payment method where possible. Processing times depend on the payment provider and bank.
Replace this page with your final legal-approved refund policy before launch.